Refund policy
All Sales Final - Refund Policy**
Thank you for choosing AcuteTreat. Please read this policy carefully before making a purchase.
**1. All Sales Final:**
All sales are final. Once a purchase is made, it is considered complete and non-refundable.
**2. No Returns or Exchanges:**
We do not accept returns or exchanges unless the product received is defective or damaged. If you believe you have received a damaged or defective item, please contact our customer service within 7 days of receiving your order.
**3. Damaged or Defective Items:**
In the event that you receive a damaged or defective item, please contact our customer service at customerservice@acutetreat.com within 7 days of receiving your order. We may request photos or additional information to assess the issue.
**4. Exceptions:**
Refunds or exchanges may be considered on a case-by-case basis for exceptional circumstances. Please contact our customer service for further assistance.
**5. Contact Information:**
For any questions or concerns regarding this refund policy, please contact us at customerservice@acutetreat.com.